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Terms of Service

Please read these terms carefully before using PTCB Prep Guide.

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Last updated: June 22, 2026  ·  Effective immediately
Contents
  1. Acceptance of Terms
  2. Trademark & Affiliation Disclaimer
  3. No Pass Guarantee
  4. Description of Service
  5. Accounts & Access
  6. Payment & Refund Policy
  7. Intellectual Property
  8. Acceptable Use
  9. Limitation of Liability
  10. Disclaimer of Warranties
  11. Governing Law
  12. Changes to These Terms
  13. Contact

1Acceptance of Terms

By creating an account, accessing, or using the PTCB Prep Guide website and platform (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and PTCB Prep Guide ("we," "us," or "our"). Your acceptance is recorded at the time of account creation, including a timestamp of when you agreed.

You must be at least 18 years old, or at least the age of legal majority in your jurisdiction, to use this Service.

2Trademark & Affiliation Disclaimer

PTCB Prep Guide is an independent, third-party study platform. We are not affiliated with, sponsored by, endorsed by, or connected in any way to the Pharmacy Technician Certification Board (PTCB®) or any other pharmacy certification body.

"PTCE®" and "PTCB®" are registered trademarks of the Pharmacy Technician Certification Board. These marks are used solely to identify the examination for which our study materials are designed to help prepare. Their use does not imply any endorsement, approval, or affiliation.

All content, questions, rationale, and study materials on this platform are independently created and are not official PTCB® materials. The PTCB® does not review, approve, or endorse the content of this platform.

3No Pass Guarantee

Use of PTCB Prep Guide does not guarantee that you will pass the PTCE® or any other examination. Practice scores, scaled scores, and performance indicators on this platform are approximations designed for study purposes only and do not predict actual examination outcomes.

Individual results will vary based on many factors including prior knowledge, study habits, test-taking skills, and conditions on the actual examination day. PTCB Prep Guide makes no representation, warranty, or guarantee that use of the Service will result in passing any examination.

4Description of Service

PTCB Prep Guide provides an online practice examination platform designed to help pharmacy technician candidates prepare for the Pharmacy Technician Certification Examination (PTCE®). The Service includes:

  • Practice exam questions and full explanatory rationale
  • Scaled scoring approximations aligned to the PTCE® format
  • Drug flashcards, drug card battle games, and sig code exercises
  • Study articles and educational blog content
  • Optional downloadable study aids (PDF cheat sheet, sold separately)

All content is for educational purposes only. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

5Accounts & Access

To access paid features, you must create an account with a valid email address. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized use of your account

Accounts are for individual use only. You may not share your login credentials with others, sell or transfer your account, or allow any other person to access your account. Accounts found to be shared may be suspended or permanently banned without notice or refund.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or attempt to circumvent access controls.

6Payment & Refund Policy

All sales are final. We do not offer refunds once an account has been created and access has been granted.

By completing your purchase, you acknowledge and agree to the following:

  • Payment grants you lifetime access to the paid features of the Service (subject to these Terms)
  • This is a one-time payment — there are no subscriptions or recurring charges
  • Before purchasing, free demo versions of every paid module are available — including the exam simulator, drug card battle, drug flashcards, and sig code buster — at no cost and without requiring an account
  • By completing payment, you confirm that you have had the opportunity to try the platform and are satisfied with its suitability for your needs
  • Digital content is delivered instantly upon payment; due to this instant delivery, no refund will be issued after access is granted

All payments are processed securely by Stripe. PTCB Prep Guide does not store or handle your payment card information.

If you believe you have been charged in error, please contact us at support@ptcbprepguide.com within 48 hours of the charge.

7Intellectual Property

All content on PTCB Prep Guide — including but not limited to exam questions, rationale, study articles, drug information, interface design, graphics, and software — is the exclusive intellectual property of PTCB Prep Guide and is protected by applicable copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, personal license to access and use the Service for your own individual study purposes. You may not:

  • Copy, reproduce, or distribute any content from the Service
  • Share, publish, or transmit exam questions or answers to any third party
  • Use any content for commercial purposes
  • Attempt to reverse-engineer, scrape, or extract content from the platform
  • Create derivative works from any content on the Service

8Acceptable Use

You agree not to use the Service to:

  • Violate any applicable federal, state, or local law or regulation
  • Attempt to gain unauthorized access to any part of the Service or its servers
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Use automated tools, bots, or scrapers to access or collect content from the Service
  • Impersonate any person or entity
  • Engage in any activity that could damage, disable, overburden, or impair the Service

9Limitation of Liability

To the maximum extent permitted by applicable law, PTCB Prep Guide shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — resulting from:

  • Your use of or inability to use the Service
  • Any errors or inaccuracies in the content
  • Failure to pass any examination
  • Unauthorized access to or alteration of your data
  • Any other matter relating to the Service

In no event shall our total liability to you for all claims exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim.

10Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We do not warrant the accuracy, completeness, or usefulness of any content on the Service.

11Governing Law

These Terms are governed by and construed in accordance with the laws of the United States of America. Any dispute arising under these Terms shall be resolved through binding arbitration or in a court of competent jurisdiction within the United States.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically. If you do not agree to any revised Terms, you must stop using the Service.

13Contact

If you have any questions about these Terms of Service, please contact us:

Questions about these Terms?

We read every message and respond promptly.

support@ptcbprepguide.com

Also see our Privacy Policy →